Contact & Resident Messages In Action

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Contact & Resident Messages

Communication with owners and residents in a Condo, Strata, HOA, or Co-Op is crucial. Use a tool that will help you make this task quick and simple.

GeniePad has been extremely helpful for our building with regards to communication issues and also being proactive with regards to solving problems. So thank you very much.

Alex, GeniePad's condo software user

Alex Daraseng

Board member

How can we help you?

Image of condo resident information attached to a message

Track all messages in one central location

Are you trying your best to track and organize all received messages from e-mail, voicemail, and phyiscal letters? With GeniePad your residents will be able to send a message, you will be able to track it, see their contact information, and any comments all from one screen.

Owner message comments

All comments and replies on one screen 

How many times have you tried to compile all the e-mails and conversations on the same topic into one? How many times have you missed someones comment in an e-mail? With GeniePad you are able to have a historial conversation with the residents, the board or council members, and a property manager. Residents will only see the messages and comments they have submitted as well as replies to them. Board or council members and property managers will see all messages and comments in a conversation.

Owner messages and task status

Track the status of your messages

Wouldn't it be great if you could track the status of each message? Has an issue been resolved, is it still open, or is in task? GeniePad makes it simple to inform the property manager, the board or council on the status of each message or issue. Would you like to print off a report for the next meeting on what needs to be completed? Well you can do taht too!

Condo Task Management

Create tasks from messages

Has someone submitted a message and there's additional work that needs to be done? Simply create a task based on the message, give it a due date, and assign it to the proper individual. You'll never have to worry about tracking tasks again. GeniePad will keep track of them for you!

How to create a task to assign to your staff or manager

Create a messages report

Would you like to keep a paper copy of all your submitted messages and their comments? Perhaps copy them into a document and include them in your minutes? It only takes a few clicks to do so!

GeniePad has facilitated an unprecedented level of communication between Board members and residents.

Kent, a user of GeniePad's condo website and communication portal

Kent McKay

Owner, Board Member